Shipping policy

VtecTrove ships orders to customers in the United States and internationally. Please read this policy carefully before placing an order.

How your order is fulfilled

Orders are fulfilled by our suppliers. We work with dropship and Collective suppliers, so items in the same order may be shipped separately, from different locations, and may arrive on different days.

Shipping method

We offer Standard shipping only. We do not offer express shipping.

Shipping cost

Shipping is charged at a flat rate based on the weight of your order. The exact shipping cost for your order is calculated and shown at checkout before you complete your purchase.

Free shipping: Orders shipped within the United States with a subtotal over $100 qualify for free standard shipping. Free shipping over $100 applies to US orders only. International orders do not qualify for free shipping, and international shipping is charged at the flat rate based on weight shown at checkout.

Delivery times

Delivery times vary by supplier, by the product ordered, and by destination. Items held in a US warehouse generally arrive faster than items shipped directly from an international supplier. Because fulfilment and delivery depend on the supplier, we cannot guarantee a specific delivery date, and any delivery estimate shown at checkout is an estimate only.

When tracking information is available for your order, we will share it with you.

International orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the product price or shipping cost shown at checkout.

Shipping address

Please make sure your shipping address is correct before you place your order. We cannot change the shipping address once an order has been sent to the supplier for fulfilment. If an order is returned to us as undeliverable because of an incorrect or incomplete address, please contact us and we will help you arrange reshipment, which may require an additional shipping charge.